We will work on improving our efficiency to provide a smoother check-in experience. We are pleased to hear that our receptionist was friendly, although we apologize for any delays you may have encountered. We will address this issue with our booking team to ensure better communication in the future. We regret to hear that the confirmation email was not sent as promised. We apologize for any inconveniences you experienced during your stay.
Best regards, Aminess Maestral Hotel Managementĭear Guest, Thank you for sharing your feedback with us. We truly appreciate your recommendation and look forward to welcoming you back in the future. Once again, thank you for your kind words and for choosing our hotel. From our restaurant serving delicious meals to our well-equipped gym and both indoor and outdoor pools, we aim to provide a variety of facilities to enhance your stay and ensure a memorable experience. We are proud to offer a range of amenities for our guests to enjoy. We strive to create a welcoming and attentive atmosphere, and we're glad that our team made a positive impression on you. It's also great to know that you found our staff to be friendly and helpful. Our dedicated team works hard to maintain high cleanliness standards and provide a comfortable environment for our guests. We are pleased that you found your room to be clean and comfortable. We are delighted to hear that you had a wonderful experience during your stay with us. Dear Guest, Thank you for taking the time to leave us such a positive review.
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